Refund policy

RETURNS & REFUNDS

We want you to love what you ordered from FishingKen.com.

Because many of our items are made especially for each order, we’re unable to accept general returns or exchanges at this time.

We kindly ask that you double-check your size, color, shipping information, and product selection before completing your purchase.

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please reach out to us within 7 days of delivery.

Please include your order number along with a clear photo of the item so we can review the issue and help make it right.

Depending on the situation, an eligible order may be replaced or refunded at no additional cost to you.

Because our products may be made to order, we’re unable to offer returns or exchanges for incorrect sizing, change of mind, or personal preference.

We encourage you to review the sizing information on the product page before ordering.

If your order appears to be lost or has not arrived as expected, please contact us. We’ll review the shipment and help determine the best next step.

We begin processing orders as quickly as possible, so changes or cancellations may not always be available once an order has been placed.

If you notice an issue with your order, please contact us as soon as possible and we’ll do our best to help.